Over the weekend of 21 and 22 March 2026, major changes will be made to Switch’s email infrastructure. As a result, some emails sent on Saturday, 21 March 2026, between 8.00 am and 5.00 pm may not be delivered at all or may be delayed.
The following actions will therefore not be available, or will be available only with some delay in the edu-ID account management:
- Account creation
- Password reset
- Adding email addresses
- Account linking via email
We recommend carrying out these actions before or after the weekend.
If you have two Switch edu-ID accounts, you can merge them here.
The merge will preserve all your organisational identities from both accounts as well as your personal data.
You will still have access to all services you have signed in to with either of your accounts.
You need to sign in to both your accounts and then confirm the merge.